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Judgment: How Winning Leaders Make Great Calls

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Manufacturer: Portfolio Hardcover
List Price: $26.95
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“With good judgment, little else matters. Without it, nothing else matters.”

Whether we’re talking about United States presidents, CEOs, Major League coaches, or wartime generals, leaders are remembered for their best and worst judgment calls. In the face of ambiguity, uncertainty, and conflicting demands, the quality of a leader’s judgment determines the fate of the entire organization. That’s why judgment is the essence of leadership.

Yet despite its importance, judgment has always been a fairly murky concept. The leadership literature has been conspicuously quiet on what, exactly, defines it. Does judgment differ from common sense or gut instinct? Is it a product of luck? Of smarts? Or is there a process for making consistently good calls?

Noel Tichy and Warren Bennis have each spent decades studying and teaching leadership and advising top CEOs such as Jack Welch and Howard Schultz. Now, in their first collaboration, they offer a powerful framework for making tough calls when the stakes are high and the right path is far from obvious. They show how to recognize the critical moment before a judgment call, when swift and decisive action is essential, and also how to execute a decision after the call.

Tichy and Bennis bring their three-dimensional model to life with interviews with world-class leaders who have thrived or suffered because of their judgment calls. These stories include:

• Jeff Immelt, CEO of General Electric, whose judgment to grow through research and development transformed GE into the world’s premier technology growth company.
• Joel Klein, chancellor of the New York City Department of Education, who made tough calls about teachers, students, and parents while turning around a troubled school system.
• Jim McNerney, CEO of Boeing, whose strategic judgment helped him reinvigorate his company and restore a culture of trust and respect.
• The late general Wayne Downing, who found an unexpected opportunity in the midst of crisis when he led the Special Operations raid to capture Manuel Noriega.
• A. G. Lafley, CEO of Procter & Gamble, who bet $57 billion to purchase Gillette and reinvent his company.
• Brad Anderson, CEO of Best Buy, who made the call to commit totally to a customer-centric strategy and led his people to execute it.

Whether you’re running a small department or a global corporation, Judgment will give you a framework for evaluating any situation, making the call, and correcting if necessary during the execution phase. It will show you how to handle the overlapping domains of people, strategy, and crisis management. And it will help you teach your entire team to make the right call more often.

No organization can afford to neglect this crucial discipline—and no previous book has ever brought it into such clear focus.


DESCRIPTION:

Binding: Hardcover
Dewey Decimal Number: 658.4092
Format: Bargain Price
Label: Portfolio Hardcover
Manufacturer: Portfolio Hardcover
Number Of Items: 1
Number Of Pages: 288
Publication Date: 2007-11-08
Publisher: Portfolio Hardcover
Studio: Portfolio Hardcover


SIMILAR ITEMS:

• What Got You Here Won't Get You There: How Successful People Become Even More Successful
• The Opposable Mind: How Successful Leaders Win Through Integrative Thinking
• Executing Your Strategy: How to Break It Down and Get It Done
• The Future of Management
• Influencer: The Power to Change Anything


CUSTOMER REVIEWS:

Customer Rating:
Summary: Judgement: Boring
Comment: I bought this book expecting it to be at least somewhat entertaining. After finishing the first 44 pages, I cannot bring myself to continue reading the rest: it is totally boring. Here are some quotes that illustrate the predominant tone of the book:

"In all three of our domains, people, strategy, and crisis, good judgment calls involve a process that starts with recognizing the need for the call and continues through to successful execution." (p. 29)

"Good judgment depends on how you think as much as what you know." (p. 31)

"There is nothing more important to an institution than who is going to be its leader." (p. 31)

"The quality of a person's judgment depends to a large degree on his or her ability to marshal resources and to interact well with the appropriate constituencies." (p. 39)

Not that there is anything wrong with these statements; it's just reading paragraph after paragraph of such banal truths gets tiresome. I gave this book two stars (instead of one) because the authors included a few real-life stories, but even these illustrations eventually turn into boring repetitions.

As a side note, I wondered why out of 19 reviewers, 15 gave this book a five-star rating, so I checked their other reviews. Interestingly, all reviews I checked are also five-star. Maybe this is just a group of people with different taste in writing, I don't know.

If you are not sure whether to buy this book, I would recommend you to read the positive reviews first and if what they say seems appealing to you, read a few pages from the book (you can peek inside the book using the "Search inside this book" link, just enter some word, like "leadership" or "judgment" and open a random page from the returned matches). Then make your own judgment.


Customer Rating:
Summary: know how to lead, or teach others to lead
Comment: Every professional, manager, consultant and entrepreneur should know how to lead, or teach others to lead. For a great companion to "thoughtleading" concepts found in my own book, "The Expert's Edge," get and read this book pronto!


Customer Rating:
Summary: Savvy study of judgment and decision-making
Comment: This book's focus fills a hole in the literature on leadership. Bestselling authors Noel M. Tichy and Warren G. Bennis concentrate on a key issue that is central to leadership: how leaders make judgment calls, and how you should make, execute and evaluate them. They provide a good, useful framework to guide your decision-making process. They offer intriguing tools, such as using a storyline to spur people to help implement your judgments. The book does have weaknesses, however, and those are due to the authors' definitions of two key terms: "results" and "long-term." While their case studies examine judgment calls they find successful, they define success as meeting "the espoused goals of the institution. Period." This assumes that the institution's goals are already examined and valid, when in many cases they are not. Their definition of "long-term" may strike some as only moderate in duration, or even as short-term. Nonetheless, their work is clearly written and rich in examples. getAbstract recommends it to anyone who is seriously interested in leadership, execution, and organizational strategy and culture.
Customer Rating:
Summary: Excellent leadership guide
Comment: I very much recommend this book to anyone who faces the challenge of making judgment calls--which, as this book points out, is everyone. This book is inspiring, to the point, and well organized. However, it's most attractive feature is that the methods it suggests are proven through many examples. I think the other reviewers have said it best: this is simply the best framework for decision making on the market.
Customer Rating:
Summary: A Testament to Great CEO's
Comment: I throughly enjoyed reading this book. I have studied Warren Bennis extensively within my Doctorate program in Organization Development. Tichy and Bennis are throughly enjoyable to read.

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